Complete technical assistance throughout the lifespan of your equipment
After-sales support
Our after-sales service for industrial equipment guarantees maximum availability, performance, and reliability of your systems.
Expert guidance
At Varpe, we understand that support doesn't end with installation. We are with you from day one and throughout the entire life cycle of the equipment.
After-sales services for uninterrupted production
Specialized technical assistance
With a team of more than 15 technicians on the move throughout the territory
Fast remote and telephone support
With attention in less than 5 working hours
Supply of original spare parts
And high-quality materials
Technical and metrological audits
To ensure optimal equipment performance
Basic training and refresher sessions
For operators and maintenance teams
Your equipment performing at its best from day one
Varpe’s start-up service ensures that your equipment is perfectly integrated into the production line. From leveling to staff training, every step is crucial for optimal operation.
- Leveling and fixing the equipment at the exact point on the production line.
- Complete calibration and format adjustments in the real environment of use.
- Verification of operation and safety tests before entering production.
- Basic training to staff on the use and maintenance of the equipment.
Preventive maintenance plans tailored to your needs
Our preventive maintenance plans ensure that your equipment is always in optimal condition with scheduled revisions at the optimal time, visual inspections of components, emission of radiation certificates and ENAC calibrations, and advice on engineering and quality.
and production losses
of your industrial equipment
and reduce consumption
with a fast and measurable return.
and safety
PLANS
Choose the maintenance plan
that best suits you
Varpe offers four levels of technical support and preventive maintenance to ensure maximum long-term performance.
Product comparison
Remote assistance plan
Preventive maintenance plan
Telephone or remote support (10h) with Augmented Reality or Varpe Monitor
Telephone advice in less than 5h
Diagnostic visit and review
Visual review document of the status of components
Review and preparation for periodic metrology verifications
Reminder training during the visit
Quality and engineering advice
Calibrations or sensitivity tests for two formats with ENAC certificate
Radiation level certificate for X-ray equipment
Do you need a plan adapted
to your production line?
Ask us about our VA·GOLD plan and create a custom one with your technical manager.
Frequently asked questions about Varpe's industrial equipment after-sales service
What coverage does Varpe's industrial equipment after-sales service offer?
Our after-sales service includes remote support, on-site technical assistance, training, spare parts supply, certifications, and preventive maintenance.
How quickly does Varpe's technical team respond?
Telephone assistance is provided in less than 5 working hours. On-site visits are generally carried out between 24 and 72 hours.
Are technicians available throughout the territory?
Yes, we have technicians strategically distributed to cover the entire national territory quickly and efficiently.
What does the start-up of the equipment include?
The start-up includes installation, calibration, functional verification, and basic training for production and maintenance personnel.
What advantages does preventive maintenance offer compared to corrective maintenance?
Preventive maintenance allows you to plan revisions, avoid major breakdowns, and improve equipment performance, thus extending its lifespan.
Can custom maintenance plans be contracted?
Yes, the VA·GOLD plan allows you to design a specific plan according to your production requirements.
Our team is prepared to help you choose the best after-sales service for industrial equipment according to your needs. Write to us or schedule an appointment today.
